When you search for big amounts of entities, a SQL TimeOut exception can occur. To minimize the amount of data, you can specify additional filtering in the PowerSearch Configuration (This filter must be manually inserted into the XML of the PowerSearch Config).
To specify additional filtering, navigate to CRM > Settings > MSCRM-ADDONS.com Products > PowerSearch > MSCRM-ADDONS.com Settingkeys > ServerConfig.
Figure 1: PowerSearch Settings
Edit the KeyValue as described in Figure 2 and below.
Figure 2: Edit Key-Value
Between the tags of the entity you are planning to filter, add a
tag. Inside of the
you can fill in your filter condition. (These are the same filter condition as in CRM.)
Example: (Show only mails from the last 10 weeks):
Finally click on the [Save]-button at the PowerSearch Settingskey to save your new filter on the entity.
If you want to create your own filter conditions easier, you can create the filter in the CRM Advanced Find and click on the [Download Fetch XML]-button.
Simply copy the filter condition inside the so received XML-file and paste it into the additional filter of the PowerSearch Config entity.
Figure 3: CRM Advanced Find
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