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home/Knowledge Base/AttachmentExtractor (AE)/AttachmentExtractor – How to install license with subscription number/ID

AttachmentExtractor – How to install license with subscription number/ID

92 views 0 Updated on July 20, 2020

After your request, you get an e-mail (Figure 1) from the MSCRM-ADDONS-support with a license number/ID


Figure 1: Support e-mail with Subscription number/ID

Once you get the e-mail from the MSCRM-ADDONS Support with a license number/ID for subscription, open your CRM, and select “Advanced Settings” as shown in the Figure 2.

Figure 3: Advanced Settings

Press the yellow highlighted “Settings”-tab on the top to get the settings overview. Select the MSCRM-ADDON you need a license for like in this example AttachmentExtractor.

Figure 4: Settings Overview

The “Getting Started with AttachmentExtractor”-page is shown. Select the tab “Licensing”.

Figure 5: Getting Started with AttachmentExtractor-page

A License information-overview is displayed. You can see that your license is expired. Press the [Install license]-button.

Figure 6: Licensing-Tab

An “Install License”-window pops up (see Figure 7). In the bottom area, there is a yellow highlighted field for the subscription number/ID you received with the e-mail from the MSCRM-Support. Enter this number/ID and press the [Install]-button.

Figure 7: Install License-Window

Please Note: If it is still shown that your license is expired, please refresh the page (F5).

After the install process you can notice the changes:

  • The LicenseState-line shows the value “valid”
  • There is no date shown in the Expiration-line
  • The ticks are green

Figure 8: Successfully Installed License

Back to How to install License with Subscription Number or License Key.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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