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home/Knowledge Base/Template Designer(DCP)/Claim a DocumentsCorePack Template Designer ( per User ) license

Claim a DocumentsCorePack Template Designer ( per User ) license

1676 views 0 Updated on July 26, 2022

This blog article outlines how you can claim yourself a DocumentsCorePack Template Designer (per User) License.

If you are using the DocumetnsCorePack Template Designer for DocumentsCorePack ServerBased or when you are using the DocumentsCorePack Client with a per user license you might come across the following message. With version 9.19 or higher of the client you have an additional option to get rid of this message.

Image Layout Settings

​Figure 1:”Access Denied” License Message

The access denied message ❶ indicates that your user does not have a license applied. As long as the per User license count is higher than the system value number
you can claim a license to yourself you can use the “Claim License” button ❷ at the bottom right corner. This option is only visible if you actually have a per User lincense. For any other license type this option will not be available. 

Image Layout Settings
​Figure 2: License screen with access denied 

If the claiming process is successfull you will see a message like below.  ❶
In case the claim attempt fails you will receive an error message. The message will contain details of what failed.

Image Layout SettingsFigure 3: Confirmation message after sucessfull claim process

After that you will see an update license screen with the latest numbers update. ❶

To proceed simply click “Close” to end this dialog. ​❷

Image Layout Settings

​ ​Figure 4: Updated license screen

PLEASE NOTE: If you do not have this option or if you are not sure if you should claim yourself a license please get in touch with your CRM Administrator.​

 That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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