Sometimes it could happen that you receive the following error message when you upgrade your DocumentsCorePack Server.
Error importing solution AutoMergeServerCore.zip
Figure 1: Error importing solution on org
When you click on retry you get following details:
Error: A managed solution cannot overwrite the Attribute component with Id=07b55925-4b04-4bfa-900f-4e20744f784c which has an unmanaged base instance. The most likely scenario for this error is that an unmanaged solution has installed a new unmanaged Attribute component on the target system, and…
Figure 2: Error message
If your error message looks similar to the screenshot, please check the following details:
- Go to Settings->Customization->Customization
- Select the entity MSCRM-ADDONS.com AutoMergeWorkingItems ->Fields
- Search for the field ptm_impersonatinguser
- Check if the state of this field is unmanaged
- In the case it is unmanaged, please remove the field
Figure 3: Mscrm-addons.com AutoMergeWorkingItems
- please click on Publish All Customizations
- try to upgrade again.
- If you get the import error again, please contact email@example.com
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to firstname.lastname@example.org.