After your request, you get an e-mail (Figure 1) from the MSCRM-ADDONS-support with a .zip-file attached. Unzip this file and save it to your computer. To avoid confusion, make sure that there is no old LicenseKey saved to your computer.
Figure 1: Support E-mail with .zip-file attached
Now, navigate in your Dynamics 365 to the corresponding product and open it (Dynamics 365 >Advanced Settings >MSCRM-Addons>Product).
Figure 2: Access the MSCRM-ADDONS products
The “Getting Started with DocumentsCorePack”-page is shown. Navigate to the “License Server“-tab. You can see that your license is expired. Please press the [Install license]–button.
The “Install License”-window pops up (see Figure 4). In the bottom area, there is a highlighted field for the subscription number/ID you received with the e-mail from the MSCRM-Support earlier. Enter this number/ID and press the [OK]-button.
After a short install process you can notice the changes:
- The LicenseState-line shows the value “valid”
- In the LicenseKey-line, it is shown that the license key is installed
- The ticks are green
Figure 5: Successfully Installed License Key
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to email@example.com.