After your request, you get an e-mail (Figure 1) from the MSCRM-ADDONS-support with a license number/ID
Figure 1: Support E-mail with Subscription Number
Once you get the e-mail from the MSCRM-ADDONS-support with a license number/ID for subscription, navigate in your Dynamics 365 to the corresponding product and open it. If you are not sure, how to access the product settings, have a look in this article first.
The “Getting Started with DocumentsCorePack”-page is shown. Navigate to the “License Client“-tab. You can see that your license is expired. Please press the [Install license]–button.
Figure 2: Install license-button
The “Install License”-window pops up (see Figure 3). In the bottom area, there is a highlighted field for the subscription number/ID you received with the e-mail from the MSCRM-Support earlier. Enter this number/ID and press the [OK]-button.
Figure 3: Enter Subscription Number
After the install process you can notice the changes:
- The LicenseState-line shows the value “valid”
- the Expiration-line is empty
- The ticks are green
Figure 4: Successfully Installed License
Back to How to install License with Subscription Number or License Key.
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.