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home/Knowledge Base/DocumentsCorePack(DCP)/How to import, export & transfer templates using the DocumentsCorePack Online Service Configuration

How to import, export & transfer templates using the DocumentsCorePack Online Service Configuration

6567 views 7 Updated on January 23, 2025

This article outlines How to manage templates using the DocumentsCorePack Online Service Configuration. For further information on the DocumentsCorePack Online Service Configuration, including how to manage templates, please have a look at this video

Accessing the Templates tab

Step 1: Login to www.mscrm-addons.com, navigate to My Account and then Manage Services. The Administration Portal opens. Select the DCP Service Admin area.  

Step 2: Select the  ❶ service that you want to import/export your templates from. 

How to import, export & transfer templates using the DocumentsCorePack Online Service Configuration
Figure 1: Select a service

Step 3: Click on the Templates tab. The Template Management window opens, which allows you to import, export, and more, as shown in the following figure. 

How to import, export & transfer templates using the DocumentsCorePack Online Service Configuration
Figure 2: The Template Management tab

Template Manager Options for DocumentsCorePack Online Service Configuration

❶ Import: Click on the Import section to import DocumentsCorePack templates. You may select multiple *.docx/ *.docm/ *.dot templates or *.zip files containing multiple templates. ​ 

You can also drag and drop files from the explorer into this dialog.   

How to import, export & transfer templates using the DocumentsCorePack Online Service Configuration
Figure 3: The Import tab

If the templates you want to import already exist in the system, you will need to specify how to proceed. You can select from Overwrite, Create new, or Skip.  

How to import, export & transfer templates using the DocumentsCorePack Online Service Configuration
Figure 4: Determine how to proceed
  • Overwrite: The template GUID stays the same. 
  • Create new: The old version will be kept with the old template GUID and the new version of the template will be imported with a new template GUID. 
  • Skip: All existing templates will be ignored. Only new templates will be imported. 

❷ Export templates: How to manage templates

Please click on the Export button to export all DCP templates as *.zip files. 

Please note: During the export, the GUID of the template record is added to the document name. The GUID is a unique alphanumeric code that is assigned to each template. It is important to retain the GUID associated with a template during the export process because it acts as a unique identifier, preserving the template’s identity and connections. It’s essential not to modify the GUID during the export/import process to guarantee the seamless operation of templates within your system. 

IMPORTANT:  Avoid exporting to a folder with many subfolders to ensure the templates are extracted correctly. The maximum path length should not be over 260 characters. 

  • Examples: 
    • Proper path length for exporting: 
      • C:\temp\DCP_Templates 
    • Improper path length for exporting:
      • C:\Users\MyUSerAccount\Documents\CRMData\DocumentsCorePackTemplates\28_11_2017\DCP_Templates 
Figure 5: The Export tab

❸ Copy to Dataverse: This option allows you to combine exporting and importing into one step. You can choose which other Dataverse environment you would like to export the DocumentsCorePack templates into. Use this option when you want, for example, to export your templates from your QA into production. 

Figure 6: The Copy to Dataverse tab

❹ Cloud Backup: You can back up your templates on a scheduled interval to your Azure Blob Storage. We highly recommend setting up a cloud backup of your DocumentsCorePack templates. 

You can manage template backups in the system. ❶ Configure tab, as shown below. Here, you can ❷ enable scheduled template backups and decide on the ❸ interval in days. Make sure to set your ❹ Azure Blob Storage SAS Url.  Optionally, you can set the ❺ folder and ❻ filename.  You can view your backups in the ❼ View Template backups tab. 

The Cloud Backup tab
Figure 7: The Cloud Backup tab

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com. 

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