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How to install and add a printer before using it with DocumentsCorePack

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Written by Administrator
December 13, 2012

With DocumentsCorePack for MS Dynamics On-Premise/Online, you can print dynamically generated documents automatically on a specific printer.

But before you can start to use this functionality, there are several things to do. Because DocumentsCorePack runs as service with a service user, you have to install the printer as described in the steps below to ensure that the service user has access.

How to install a printer which is visible for services:

  • Go to the Control Panel > Devices and Printers
  • Click on Add a printer
  • It is very important to select Add a local printer 

    Figure 1: Add local printer

  • Step through the rest of the wizard and create a new port.
  • Type in a simple name for the printer without using spaces. This makes it easier for you to retype the printer name in the different workflows of DocumentsCorePack.

    Figure 2: Type in a random name for the printer

  • Finally, please try to print a test-page to see if the printer works correctly.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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