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home/Knowledge Base/GroupCalendar (GC)/How to understand & reduce your license count

How to understand & reduce your license count

5077 views 1 Updated on December 11, 2022

For the majority of our customers, the number of users that have to be licensed is the most important measure when it comes to determining your required license count & cost.

This article is intended to provide you with helpful links to get a better understanding of our licensing mechanism. In addition, it outlines several options on how you can potentially reduce your license costs!

How to get & understand your license count:

Our solutions will automatically detect users that need to be licensed based on their assigned roles as well as permissions/access rights in your environment. The following article gives you a better idea on:

  • When are users counted as Full users vs. Team Members?
  • And why are users counted? (with details on the security/permission identified)

Now that you know how users are counted and why – let’s go ahead and check if there are options that might be helpful to you.

How to reduce the license count:

  1. Only count users with a security role
    There are different reasons why users are added to your environment, and sometimes without intent. Quite often they don’t need access at all and don’t have any security roles assigned.
    Details: Only count users with security roles
  2. Control Access to Dynamics 365 via Office 365 security groups
    It is possible to automatically disable/enable users in your environment by defining and assigning security groups in your office portal. Once disabled, they are no longer relevant for your license.
    Details: Use Office 365 Security Groups limit access to Dynamics 365
  3. “Administrative” & “Non-Interactive” users
    If there are users that don’t need to actively work inside your environment, you can set their access mode to “Administrative” or “Non-Interactive”.
  4. Disable users that don’t require access
    Lastly, you can also disable users that don’t require access to your Dynamics365/Powerapp-organization manually. Since we don’t count disabled users, they will no longer require a license.


That’s it! 
We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com!

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