In the Dynamics 365 licenses with
- Full access and
- TeamMember licenses
If you need a brief overview of how to get the User License information have a look at this article first.
There are 2 options to reduce License Count in your Dynamics 365 Online Service:
- Click the [configure service]-button (highlighted in yellow)
Press the [Show Advanced Options]-button
Set a tick to the yellow marked “Only count users with security role for licensing”. This is one way to reduce license count.
2. Check your team security roles.
In your Dynamics 365 you have the possibility to create teams, like a “sales”-team for example to which you can assign user and security roles. Every user who is assigned to this team is assigned to the role of this team. Check if all users have only one role assigned otherwise it is counted twice.
In Dynamics 365 on premise you have to create a SettingsKey for Automerge called “CountUsersWithSecurityRolesOnly” with value “true”.
More information about how to create SettingsKeys can be found here.
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