This article outlines how to repair a DocumentsCorePack Client using the Diagnostics Tool.
Please navigate to the installation path of DocumentsCorePack Client, for example:
C:\Program Files (x86)\PTM EDV-Systeme GmbH\Documents Core Pack Client for Dynamics 365
Find the “DCPDiagnostics.exe”-tool. It is very important that you select “Run as administrator” with a right-click on it. This “DCP Diagnostics (Administrator)“-window opens. Click on the [Repair all]-button.
After finishing the repair with the diagnostics tool, restart “Word” and the “DocumentsCorePack“.
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