This article outlines how to restart the DocumentsCorePack dataprovider properly.
Please note: Before you restart the dataprovider, make sure that all MS Word instances, as well as the DCP dataprovider itself, are closed!
Step 1: Close the DocumentsCorePack dataprovider
To do so, simply right click on the DCP dataprovider itself. In the so opened overview, click on the [Close]-button and click the [Yes]-button in the window that opens.
Figure 1: Close the dataprovider
Step 2: Restart the DCP dataprovider
Next, look for the DocumentsCorePack dataprovider in the start pane and click on it in order to restart the service.
Figure 2: DCP dataprovider restart
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com!
Reworkdone. New Screenshots provided and explained what to do in the Pop-up window, when you want to close the Dataprovider. MBE