Dynamics 365 allows to translate certain properties & values to different languages (e.g. drop-down lists). This article describes how to define the language, values should be retrieved in from Dynamics 365.
Example: Dynamics 365 base language is German, and an invoice to an English customer is due. You want to make sure, that although your user is located in Germany, the English values are loaded into your document.
Please note: Column labels or drop-down list values can be translated, but not data/value fields. The prerequisite for a translation is that the language is installed in Dynamics.
Open your TemplateDesigner and navigate to
❶ the “mscrm-addons.com” tab,
❷ hit “Insert MailMerge Fields” and
❸ click on “Advanced Template Settings”.
Figure 1: Open Advanced Settings
This window pops up. Go to the
❶ “General”-tab and navigate to
❷ the “Template Specific Language”-section and hit the drop-down and select the language of your choice.
❸ Confirm with [OK].
Figure 2: Set Template Specific language
At last, save and test your template. If you are not sure, how to test your template, please read this article first.
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.