As of May 2023, Microsoft has implemented new changes regarding the storage of email descriptions (email bodies).
Changes in a nutshell:
- Email descriptions will now be stored in Azure Blob storage instead of in the Dataverse relational store.
- Email descriptions older than 12 months will be automatically moved into Azure Blob storage.
More recent emails will not be migrated until they are 12 months old.
- As a result, capacity consumption related to email description is now visible as part of the file usage rather than the data capacity.
This article describes the impact of this change for existing AttachmentExtractor customers as well as potential customers of our solution
How does this impact the potential cost savings?
Previously, AttachmentExtractor could help users save on data capacity by extracting email descriptions from Dataverse relational store to SharePoint and/or Azure Blob storage. Since email descriptions will now be automatically stored in Azure Blob storage instead of Dataverse relational store, this means that the savings with respect to data capacity are only valid for new email descriptions that are less than 12 months.
- Cost savings due to moving email and note attachments remain unchanged. Check our Calculator to estimate your savings.
- For email descriptions that are not 12 months old, the savings still apply.
What happens to content already extracted by the AttachmentExtractor followed by the transition to Azure Blob by Microsoft once an email description is 12 months old?
AttachmentExtractor will move rich content while also leaving any plain text version of the content in Dataverse for search purposes. Once an email description is 12 months old, Microsoft will then move the plain text version to Azure Blob. There is no change in user experience when accessing extracted content.
What happens if the content is already moved by Microsoft before the AttachmentExtractor attempts to extract it again?
When AttachmentExtractor runs across an email description that has already been moved to Azure Blob by Microsoft, it will re-add the plain text version of the email description into the database. This will remain until Microsoft attempts to migrate the email description again. There is no change in user experience when accessing extracted content.
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to email@example.com.