There are two types of licenses counting mechanism varies depending on the type of license being used
- Normal licenses (Full access – read/write)
- TeamMember licenses
If you want to know how to reduce license count, here is more information.
Please Note: In your Dynamics 365 you have the possibility to create teams, like a “sales”-team for example to which you can assign user and security roles. Every user who is assigned to this team is assigned to every role of this team.
Where to find the information about counted licenses in my Dynamics 365?
In order to show how Dynamics 365 users are counted, here is a brief overview of the “User Count Info”.
Got to your Dynamics 365 > Advanced Settings > Settings > any of our “mscrm-addons”-products.
Figure 1: Dynamics 365 Overview
In this case, it is the DocumentsCorePack. Navigate to the “License Server”-tab.
❶ License Server tab
❷ Number of site licenses
❸ User count info-button
Figure 2: DCP License Server Overview
If you press the [User Count Info]–button, this overview is displayed:
Figure 3: User Count Info Overview
As the table shows, there are 25 Full license Users and with a click on it, a detailed overview is represented:
Figure 4: User Count Info
Where to find the information about counted licenses in the Dynamics 365 Online Service?
Open the Dynamics 365 Online Service and open it. Click on the key symbol in the bottom line (highlighted in yellow).
Figure 5: Online Service Dynamics 365
This license overview opens, select the “Users”-tab.
Figure 6: User License Overview
Here is the summary of your License Overview in the Dynamics 365 Online Service. As the table shows, there are 25 Full license Users and with a click on it, a detailed overview is represented:
Figure 7: License Overview
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com!