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home/Knowledge Base/DocumentsCorePack(DCP)/Service Configuration options

Service Configuration options

511 views 0 Updated on July 27, 2022

The Service Configuration options help you to configure and modify your service as well as creating a new one. In order to use these options for managing services, you have to navigate to the “Service Configuration”-page. If you are not sure how to reach this page, find the information you need by following this link.

Please note: If the buttons are not visible, just click on a service and voilà, here they are.


Figure 1: Service Configuration options

1. ADD A NEW DOCUMENTSCOREPACK SERVICE OR CONFIGURE AN EXISTING ONE

With the [Add]-button you can create a new DocumentsCorePack Service or with the [Configure]-button you can modify a service. A double-click on the service will open the edit mode as well.

2. CONFIGURE CLOUD PRINT

Once you have created a CRM Connection profile, the printing options can be specified here. Please make sure that you have already configured your Cloud Printers previously. Once configured, you can access printers from Power Automate, Dynamics 365 or your PowerApp.

3. CONFIGURE LOAD BALANCING

Select your Load Balancer Configuration here.


Figure 2: Load Balancer Configuration

4. VIEW AND INSTALL THE LICENSE

If you click here, you will be provided with an overview of the installed license. Furthermore, you can install a new license here. Just switch to the product of your choice and click on the [Install]-button. DCP is delivered with a fully supported, 14-days trial license.


Figure 3: License overview

5. VIEW SERVICE LOGS

See the latest event log entries of your service. You can manage how many event log entries of your service should be seen and with a double-click on an entry, the details are shown.


Figure 4: Service Logs

6. VIEW DOC STATISTICS

Have a look at the statistical data related to the documents created with the DocumentsCorePack Online Service. You can manage how many Service Log entries of your service should be seen or you can specify the time span and with a double-click on an entry, the details are shown.


Figure 5: Doc Statistics

7. VIEW VERSION INFO

A click on this button opens the Version Information window. Here, you get an overview on your license. With a click on the [Reinstall/Upgrade]-button, you can as well reinstall or upgrade your license.


Figure 6: View Version Info

8. STOP AND START SERVICE

Click on the [Start]-button (triangle) to start the service. Usually, there is no need to start the DocumentsCorePack Online Service because the service is running automatically once it has been configured.

9. VIEW DATA USAGE REPORT

A click on this button opens the data usage report, which provides you with your monthly used data volume.


Figure 7: Data Usage Report

10. IMPORT/EXPORT DOCUMENTSCOREPACK TEMPLATES

This Template Management window opens where you can

  • Import DocumentsCorePack Templates: Here, you will be asked to specify how to proceed with the templates you import, but that already exist in the system. You have the possibility to select between the following three options:
    • Overwrite – The template GUID stays the same.
    • Import the new version – The ‘old’ version will be kept with the ‘old’ template GUID and the ‘new’ version of the template will be imported with a ‘new’ template GUID.
    • Ignore – All existing templates will be ignored. Only new templates will be imported.
  • Export DocumentsCorePack Templates as *.zip-files.
  • Transfer DocumentsCorePack Templates to another organization
  • Enable a Scheduled Template Backup to Azure Blob Storage


Figure 8: Import – Export – Configure Templates

11. MANAGE FONTS

If your templates are using fonts which are not installed by default, you may upload and install your fonts into your DCP instance with a click on the [Upload Font]-button.

12. GET API KEY

Obtain the API key of your service here.


Figure 9: Obtain service API key

13. MOVE/COPY THE INSTANCE

You can find it on the right of the settings bar. With a click on this button, you can move the service to another instance. Simply select a certain instance from the list and click on the [Move Service]-button. Alternatively, you can also copy the service by clicking on the [Copy Service]-button.


Figure 10: Move Service

14. DELETE SERVICE

With a click on this button, you have the possibility to delete the service. Before the service is deleted, you will be provided with the Delete Service-window. Here, click on the [Delete]-button in order to delete the service or click on the [Cancel]-button in order to cancel.


Figure 11: Delete Service

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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