• Documentation
  • Back to www.mscrm-addons.com
  • Documentation
  • Back to www.mscrm-addons.com
home/Knowledge Base/TelephoneIntegration (TI)/TelephoneIntegration – How to install the license key for perpetual License

TelephoneIntegration – How to install the license key for perpetual License

184 views 0 Updated on July 20, 2020

After your request, you get an e-mail (Figure 1) from the MSCRM-ADDONS-support with a .zip-file attached. Unzip this file and save it to your computer. To avoid confusion, make sure that there is no old license saved to your computer.

 

Figure 1: Support E-mail with Zip-File attached

Go to your CRM and choose “Advanced Settings”.

Figure 2: Advanced Settings

Press the yellow highlighted “Settings”-tab on the top to get the settings overview. Select the MSCRM-ADDON you need a license for like in this example ActivityTools.

Figure 3: Settings Overview

The “Getting Started with TelephoneIntegration”-page is shown. Select the tab “Licensing”.

Figure 4: Getting Started with TelephoneIntegration-page

A License information-overview is displayed. You can see that your license has expired. Press the [Install license]-button.

Figure 5: Install License-button

An “Install License”-window pops up (see Figure 6). To upload the file, use the [select file]-button and make sure you use the correct .txt-file. Press the [Install]-button below.

Figure 6: Install License-window

If the message “Your user is not allowed to use this product” occurs, please don´t panic, everything is going to be alright. Just press the [Activate Users]-button.

 

Figure 7: Activate Users-button

A selection of users is displayed in an “Activate Users”-window. Please add your user and press apply.

Figure 8: Apply Users-window

After a short install process you can notice the changes:

  • The LicenseState-line shows that the access for your user is possible.
  • In the LicenseKey-line, it is shown that the license key is installed
  • The ticks are green

Figure 9: Successfully Installed License

Back to How to install License with Subscription Number or License Key.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

Was this helpful?

Yes  No
Related Articles
  • How to access mscrm-addons product settings in Dynamics 365
  • Azure Active Directory Licensing counts explained
  • “Server2Server” authentication for the DocumentsCorePack Template Designer and Telephone Integration
  • How licenses are counted
  • Telephone Integration Client Unattended Setup
  • How to create a SettingsKey manually in MS Dynamics 365
Leave A Comment Cancel reply

Latest Articles
  • How to display various activity-attributes within multiple rows in Gantt view
  • Recap: European Power Platform Conference 2022
  • How to solve the issue with DocumentsCorePack fields in Arabic text
  • How to access mscrm-addons product settings in Dynamics 365
  • One-Click-Actions (OCAs) in DocumentsCorePack
Popular Articles
  • DocumentsCorePack Online Service Configuration
  • Where do I find the Unique Organization name in Microsoft Dynamics 365?
  • mscrm-addons.com Application Access for Dynamics 365 (App Access) – DocumentsCorePack
  • How to activate the DocumentsCorePack connector for PowerApps & Microsoft Flow
  • How licenses are counted
Top Rated Articles
  • IMPORTANT information for Dynamics 365 online customers using DocumentsCorePack and/or AttachmentExtractor
  • How to activate the DocumentsCorePack connector for PowerApps & Microsoft Flow
  • Step-by-Step: How to configure a One-Click-Action
  • Can you save data capacity by moving email content?
  • How to shorten an alias (Alias is longer than 128 characters)
Categories
  • *News and General Infos* 50
  • Template Designer(DCP 160
  • DocumentsCorePack(DCP 180
  • TelephoneIntegration (TI 64
  • AttachmentExtractor (AE 55
  • PowerSearch (PS 43
  • ActivityTools (AT 57
  • SmartBar (SB 51
  • GroupCalendar (GC 45
Our Vision

“We see it as our purpose to provide products that simplify and speed up our customers’ Microsoft Dynamics 365 experience.”

Knowledgebase
LogIn
mscrm-addons.com
  • Products
  • Online Shop
  • Downloads
  • My Account
About Us
  • About Us
  • Case Studies
  • Newsletter
  • Partner Program
  • Contact
Support
  • Support
  • Terms & Conditions
  • Documentation
  • Webinars
  • Legal Documents
  • Impressum
  • © 2020 www.mscrm-addons.com. All Rights Reserved.