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The new Attachment Extractor Plugin for transparent attachment access

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Written by Administrator
June 12, 2018

AttachmentExtractor now features a new Plugin which streams the actual attachments instead of the SharePoint link on every file access.

CRM Default

Figure 1: CRM Default

 

With older AttachmentExtractor versions, the attachment was moved to SharePoint and replaced with a link in CRM. When users or programs tried to access the attachments, they were only able to get a link file that pointed to the same new save location.

Older version of CRM and AttachmentExtractor
Figure 2: Older versions of CRM and AttachmentExtractor

 

With the new versions of AttachmentExtractor, the actual file is returned on file access, without having to save the file back to CRM. This means that end users and programs experience the file access as if the attachment was never extracted, while CRM database itself is still compact. 

igure 3: New versions 2017.8 onwards of CRM and AttachmentExtractor
Figure 3: New versions 2017.8 onwards of CRM and AttachmentExtractor

 

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