As this can impact the behavior of other components, I would recommend to test this outside of your production environment first. Please also note the time in case you may need to revert the environment to a previous state and consider performing this out of office hours to prevent any kind of business impact:
- You need to have OrganizationSettingEditor installed in your environment, which I checked and seems to already be present.
- Open the “OrganizationSettingEditor” from Settings > Solutions
- Click on “ActivateAdditionalRefreshofworkflowCondition” Edit Action button:
4. Change the current value from false to “true” and click on update.
5. Once the value is updated to true, close the current solution and publish all the customization.
6. Once the changes are published, select the “system jobs” which are stuck at “waiting” state.
7. Click on resume and wait.
8. After clicking on resume, check whether the system jobs are getting changed or not.
9. If you may notice any odd behavior inside the system after this change has been performed, please revert it.
This procedure was recommended by Microsoft in the course of a support ticket. Even thou the information you can find online regarding this topic seems to be outdated this would still be a valid attempt. Please consider the described precautions!
- OrgDBOrgSettings tool for Microsoft Dynamics CRM
- A workflow remains in a waiting state even if the wait conditions are evaluated to be true in Microsoft Dynamics CRM 2011
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