After WordMailMerge has been installed on your computer, it is possible that our toolbar does not appear in Microsoft Word. For newer versions of Microsoft Word, please have a look at this blog article.
To sort this problem out, please follow the steps of this article.
Although the below example displays Word 2007 only, the steps are similar for all other Word versions.
Microsoft Word 2007:
First you have to open the Word-Options.
Figure 1: Open the Word-Options
Then you have to click on the Add-ins-tab. Here, you get an overview on all the active add-ins and all the inactive add-ins.
Figure 2: Add-in overview in MS Word
Open the Manage drop-down menu and select disabled items.
Figure 3: Manage drop-down menu – Disabled Items
In the window that opens now, you would see the disabled items, if there were any.
Figure 4: Disabled Items
If there are no deactivated elements, open the Templates and Word-Add-Ins.
Here you have to select wordmailmerge.dot and save the changes with a click on the [OK]-button.
Figure 5: Templates and Add-ins window
When you start Microsoft Office Word 2007 the next time, the www.mscrm-addons.com toolbar will appear.
Figure 6: www.mscrm-addons.com toolbar
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to firstname.lastname@example.org.