After your request, you get an e-mail (like in Figure 1) from the MSCRM-ADDONS-support including the license number/ID.
Once you get the e-mail from the MSCRM-ADDONS-support with a license number/ID for subscription, navigate in your Dynamics 365 to the corresponding product and open it. If you are not sure, how to access the product settings, have a look in this article first.
The “Getting Started with DocumentsCorePack”-page is shown. Navigate to the “License Server“-tab. You can see that your license is expired. Please press the [Install license]–button.
The “Install License”-window pops up (see Figure 3). In the bottom area, there is a highlighted field for the subscription number/ID you received with the e-mail from the MSCRM-Support earlier. Enter this number/ID and press the [OK]-button.
After the install process you can notice the changes:
- The LicenseState-line shows the value “valid”
- The LicenseValue in the Expiration-line says “Never”
- The ticks are green
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to firstname.lastname@example.org.