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home/Knowledge Base/SmartBar (SB)/How to enable Dynamics 365 Plugin Tracing

How to enable Dynamics 365 Plugin Tracing

12257 views 5 Updated on January 20, 2025

This article will teach us how to enable Dynamics 365 Plugin Tracing with our detailed guide. Step-by-step instructions to configure the plugin.


Please follow the steps below to enable Dynamics 365 Plugin Tracing.

1) Open “Dynamics 365”, navigate to “Settings”  > “Administration” and select “System Settings” as you can see in Figure 

How to enable the Dynamics 365 Plugin Tracing
Figure 1: System Settings

2) Click System Settings, navigate to the

❶ “Customization”-tab and enable the option
❷ “Plugin and custom workflow activity tracing” by setting it to trace
❸ “All”.

Confirm with [OK]. 

How to enable the Dynamics 365 Plugin Tracing
Figure 2: Plugin and custom workflow activity tracing

​

Next, go to “Dynamics 365” > “Settings” > “Products” and check if a record named “Plugin” already exists. If not create a new one by hitting the [NEW]-button. 

Name: Plugin
Product Type: server 

In the subgrid in its body ensure that a Settings Key with the following information exists: 

Name: debug
KeyValue: true 

The result will look like in the figure below: 

How to enable the Dynamics 365 Plugin Tracing
Figure 3: Plugin record

​

3) Reproduce the problem, navigate to “Dynamics 365“ > “Settings” > “Plugin Trace Log” and search for the logfiles that are created by your action.


Figure 4: All Plugin Trace Logs

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