Principal user (Id=56f329cd-2a1f-e511-8118-c4346bad624c, type=8) is missing prvReadptm_ticallinfodata privilege (Id=f83d0785-3924-421b-ad25-9ee898c13b7d)
Please make sure, that the user who uses te TelephoneIntegration license, has the following 2 security roles:
- TelephoneIntegration security role
- MSCRM-ADDONS general security role
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to firstname.lastname@example.org.