mscrm-addons.com logomscrm-addons.com logo
  • Release History
  • Knowledge Base
  • Documentation
  • Contact Support
  • Release History
  • Knowledge Base
  • Documentation
  • Contact Support
home/Knowledge Base/TelephoneIntegration (TI)/Getting Started–Post AppSource Installation Steps on TelephoneIntegration

Getting Started–Post AppSource Installation Steps on TelephoneIntegration

519 views 0 Updated on June 26, 2023

Thank you for installing our MSCRM-Addons TelephoneIntegration into your environment! 

To finalize the setup, please see the steps below. 

1) Download the TelephoneIntegration Client 
Download and install the TelephoneIntegration Client from our Download Center.  To access the Download Center, login with your user credentials. 

telephoneIntegration
Figure 1: The TelephoneIntegration Client download link

2) Install the TelephoneIntegration Client 

Please walk through the installation steps for the TelephoneIntegration Client as shown in our Installation Guide.   

3) Assign the TelephoneIntegration Client security roles 

Lastly, assign the following security roles to your users in Dynamics 365: 

  • TelephoneIntegration Security Role 
  • MSCRM-ADDONS General Security Role 

For more information, please refer to our Documentation page on TelephoneIntegration. 

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.   

Was this helpful?

Yes  No
Related Articles
  • How to activate per User Licensing in CRM 2011
  • How to access mscrm-addons product settings in Dynamics 365
  • Microsoft Entra ID licensing counts explained
  • “Server2Server” authentication for the DocumentsCorePack Template Designer and Telephone Integration
  • How licenses are counted
  • Telephone Integration Client Unattended Setup
Latest Articles
  • Enable logging for the AutoMergeAzure Plugin for Dynamics 365 Online
  • Why Microsoft partners standardize on a single Dynamics 365 storage solution
  • Can DocumentsCorePack automate documents directly inside Dynamics 365 at scale?
  • Recap: Directions North America 2026
  • Why does Dynamics 365 storage usage grow so fast after go-live? 
Popular Articles
  • DocumentsCorePack Template Designer – Getting Started
  • Step-by-Step: How to configure a One-Click-Action
  • Application Access for Dynamics 365
  • How licenses are counted
  • How to find your environment’s unique name in Microsoft Dynamics 365
Top Rated Articles
  • “Undefined”-labels in Chrome and Edge 114 and higher
  • How to insert Condition Fields in DocumentsCorePack Templates designer
  • Important information for Dynamics 365 online customers using DocumentsCorePack and/or AttachmentExtractor
  • How to activate the DocumentsCorePack Connector for PowerApps & Microsoft Flow
  • How licenses are counted
Categories
  • *News and General Infos* 76
  • Webinars 48
  • Template Designer(DCP 197
  • DocumentsCorePack(DCP 271
  • TelephoneIntegration (TI 65
  • AttachmentExtractor (AE 80
  • PowerSearch (PS 50
  • ActivityTools (AT 61
  • SmartBar (SB 54
  • GroupCalendar (GC 47
Our Vision

“We see it as our purpose to provide products that simplify and speed up our customers’ Microsoft Dynamics 365 experience.”

Knowledgebase
LogIn
mscrm-addons.com
  • Products
  • Online Shop
  • Downloads
  • My Account
About Us
  • About Us
  • Case Studies
  • Newsletter
  • Partner Program
  • Contact
Support
  • Support
  • Terms & Conditions
  • Documentation
  • Webinars
  • Legal Documents
  • Impressum
  • Cookies
  • © 2025 www.mscrm-addons.com. All Rights Reserved.